This FOI request went through an internal review process at the request of the original requester. The follow up response can be found below the original request.

Original request

Summary of request

Wireless Area Network service contract
Date of request:
12
November
2025
Date of response:
5
December
2025
Reference:
25-26/051
Successful icon - white tick on a green backgroundPartially successful icon - white tick on a green and orange backgroundInformation not held icon - white folder with a cross in it on a red backgroundUnsuccessful icon - white cross on a red backgroundRepeat request icon - white circular arrow on a red backgroundVexatious icon - white circle with a red outline, and a black cross in the centre
Partially successful
Finance

Full request

Contained within the request.

Response

We refer to your request for information (FOI 25-26/051) dated 12 November 2025 which we have handled under the Freedom of Information (Scotland) Act 2002 (FOISA). 

You asked:

WAN Provider(s)

Please confirm the main supplier(s) for your WAN services. If this information is not available, please explain why.  

Contract Expiry Date

Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable).  If rolling, please state the terms.  

Contract Description

Please provide a brief summary of the scope of each WAN contract.  

Number of Sites Covered

Please indicate the number of sites supported by the WAN. An approximation is acceptable.  

Annual Average Spend

What is the annual average spend for WAN services? Please break this down by provider  if more than one.  

Procurement Route

Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number.  

Internal Contact

Responsible Contact Person(s)

Please provide the full contact details for the person(s) responsible for each of the above contracts, including:  

Full name

Job title

Direct phone number

Email address

If full details cannot be provided, the job title alone is acceptable.

Our response:  

Please see our response to your questions in bold below.  

Wide Area Network (WAN) Services (Including HSCN): Focus Group.

Contract Expiry Date: 31/03/2026 – 31/03/2029.

Contract Description: Two incoming data lines to main office. One gigabit main and 100 megabit for backup redundancy.

Number of Sites Covered: One.

Annual Average Spend: £13,000 for both lines each year.

Procurement Route: Through a renewal with current provider for another 3 years.  

 

Internal Contact.  

Please note that disclosing this information would amount to a disclosure of the personal information of the employees in breach of section 38(1)(b) of FOISA. As such, we are unable to provide you with this information as to do so would violate data protection legislation.

However, in keeping with our duty to provide advice and assistance under section 15 of FOISA we can provide you with the team email inboxes which administer these software contracts.

Digital team: digitalsupport@gtcs.org.uk

Right to review and appeal

You may request a review of how we have dealt with this information request if you are dissatisfied with this response. You may contact informationgovernance@gtcs.org.uk, describing your original request and explaining the basis for your dissatisfaction. You have 40 working days from receipt of this response to submit a review request.

Once the review process has been completed, if you are still dissatisfied, you can apply to the Scottish Information Commissioner for a decision. See the Scottish Information Commissioner’s guidance on making an appeal for information about how to do this.

Internal Review request

Summary of request

Wireless Area Network service contract
Date of request:
Date of response:
Reference:
Decision upheld icon - no sign with rotating arrowsDecision upheld with modification icon - no sign with rotating arrows and orange plus sign in the middleSubstituted with new decision icon - rotating arrows in a green circle
Finance

Full request

Response

Response file